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1. Where can I obtain a copy of my Emergency Medical Services report?

Medical record requests can be made by emailing Records Request. Once a request is made, a copy of the Patient Care Report may be obtained in person between 8 a.m. and 5 p.m. Monday-Friday at:

EMS Headquarters
3801 Harding Boulevard
Baton Rouge, LA 70807 

2. How do I compliment a crew?

Compliments and feedback may be submitted here or by calling (225) 389-5155.

3. How much do paramedics earn?

Pay scale information for paramedics can be found here. Actual pay will vary based upon overtime and holiday pay.

4. How can I become a 911 operator?

All 911 operators are National Registry of Emergency Medical Technicians (EMT) Basic certified and certified by Louisiana Department of Health and Hospitals. Employment inquiries can be made here, and employment applications may be found by clicking this link.

5. How much do 911 operators earn?

Pay scale information for Emergency Communications Officers can be found here.  Actual pay will vary based upon overtime and holiday pay.

6. Where are the EMS substations?

A list of the Emergency Medical Services substations and their locations (PDF) is available for viewing or downloading.

7. How can I pay my EMS bill online?

EMS bills can be paid online using the Bill Payment portal on the homepage, or by clicking this link.