How do I create an account with MyGovernmentOnline (MGO)?

CLICK HERE for a visual step-by-step guide. 

  1. Click on the Create Account link at the top right of your screen. 
  2. Fill in the user account login information required to create your new account. A valid E-mail address is required.
    ** The telephone number you enter must be an active working telephone number. The software service will call the telephone number once you have completed the account creation process. You must be able to answer the telephone call in order for your account to become active. **
  3. You will receive an “Account Created” confirmation stating that your account has been created. Click the Close button to close the message. A telephone call to the telephone number you provided will follow shortly. When you receive the call, answer the call and press the number 1 on your keypad when prompted. This completes the account activation process. 
    **If you do not receive the telephone call within 10 minutes, please call
    the MyGovernmentOnline support line at 1-866-957-3764, option 2 for assistance. Please have your e-mail address and the telephone number used to create your account ready. **

Show All Answers

1. How do I apply for a permit?
2. How do I obtain a Flood Zone Determination?
3. How do I create an account with MyGovernmentOnline (MGO)?
4. How do I view a list of my Permits on MGO?
5. How do I submit documents for my Permit through the Customer Portal?
6. How much will my Permit cost?
7. How do I pay for my Permit?
8. How far in advance do I need to schedule an inspection?
9. Can I schedule an after hours inspection?
10. What is the Expedited Plan Review Service?
11. How long will it take to get a permit?
12. What is the Builders Package?
13. How do I add a TRADE permit to an EXISTING permit?