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1. Where can I obtain a copy of my Emergency Medical Services report?

If you were a patient and would like a copy of your EMS report you will need to submit a written request along with a copy of your photo ID by clicking here. If you are an Attorney requesting a clients medical record you may access Chart Swap by clicking here. 

2. How do I compliment a crew?

Compliments and feedback may be submitted here or by calling (225) 389-5155.

3. How much do paramedics earn?

Pay scale information for paramedics can be found here. Actual pay will vary based upon overtime and holiday pay.

4. How can I become a 911 operator?

All 911 operators are National Registry of Emergency Medical Technicians (EMT) Basic certified and certified by Louisiana Department of Health and Hospitals. Employment inquiries can be made here, and employment applications may be found by clicking this link.

5. How much do 911 operators earn?

Pay scale information for Emergency Communications Officers can be found here.  Actual pay will vary based upon overtime and holiday pay.

6. Where are the EMS substations?

A list of the Emergency Medical Services substations and their locations (PDF) is available for viewing or downloading.

7. How can I pay my EMS bill online?

EMS bills can be paid online using the Bill Payment portal on the homepage, or by clicking this link.