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1. How do I report stray animals, nuisance animals, or animal cruelty situations?
2. What should I do if I find a stray pet?
3. What about pet licenses, and how many pets may I keep?
4. A barking dog in our neighborhood keeps us up at night. What should we do?
5. Raccoons are getting into my garbage. What can I do?
6. Who do I call to help me with a dead animal?
7. Someone has been bitten by an animal. What needs to be done?

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1. How can I join the Credit Union?
2. What is your definition of immediate family?
3. How long do I have to be a member to apply for a loan?
4. Do I qualify to open a checking account and how much do I have to deposit?
5. How often do you send statements?
6. Is there a limit on the number of checks I can write each month on my checking account without being charged a fee?
7. Am I eligible to get a debit card if I only have a savings account?

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1. Who do I call to get a new trash can?

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1. How do I pay my citation or fines?
2. What payment methods do you accept for payment of fines, fees and court costs?
3. What if I can’t pay my fine? Can I do community service work in lieu of my fine or make partial payments?
4. Can I check the status of a case online?
5. How do I get a case disposition or copy of court minutes?
6. Where can I get a Criminal Background check for my job?
7. What kind of classes do you offer?

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1. Who is the Clerk of Court/Judicial Administrator?
2. How many Judges do you have and what are their names?
3. Which Judge is on Duty?
4. How can I sign up to be an interpreter for your court?
5. Can I get a copy of my marriage license, or get a birth certificate or death certificate from your office?
6. Where are you located and what are your Hours of Operation?

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1. How do I file for an Eviction?
2. How can I get a Restraining Order?
3. How much can I sue for in Civil Court or Small Claims Court?
4. How much does it cost to file a Civil Suit or Small Claims Suit?
5. What is the statute of limitations for filing a Suit?
6. How do I file suit in Small Claims Court?
7. The Court entered a judgment ordering the other party to pay me money. When will I get paid and how long is my judgment good for?
8. Will the Court collect my judgment for me?
9. When can I start collecting my judgment?
10. What is a garnishment?
11. What are interrogatories?
12. What is a Garnishment Judgment?
13. What happens if the judgment gets paid in full?
14. Can all of my earnings (wages) be taken by Garnishment?
15. How do I respond to a Garnishment Citation and Take Notice I received regarding one of my employees?
16. Can I file a Civil Action by fax?

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1. What kind of classes do you offer?
2. Can I register someone else for one of your classes (spouse, son, etc.)?
3. Do you offer classes in other cities or states?
4. Can I take a class here even though my ticket is from out of town?
5. How can I get on the list to start a program for the Court?

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1. What payment methods do you accept for payment of fines, fees and court costs?
2. Can I get an extension or reschedule my court date?
3. What if I can’t pay my fine? Can I do community service work in lieu of my fine or make partial payments?
4. Do I have to provide proof of insurance for a vehicle that is not mine?
5. How can I keep a ticket or misdemeanor off my record?
6. How can I get a copy of court minutes? Or how can I get a copy of my case disposition?
7. My driver’s license has been suspended. How do I get it reinstated?
8. Do I have an outstanding Bench Warrant?
9. How and where can I get a criminal background check for my job?
10. How long does a traffic ticket stay on my driving record?
11. Can I see what is on my Criminal Record for City Court?
12. How can I clear my Criminal Record?
13. How can I find out if someone was arrested in court today and taken to jail?

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1. What is the timeframe for filing an expungement after pleading guilty?
2. How can I obtain a waiver certificate for an expungement?

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1. Where is the Charles R. Kelly Community Center located?
2. Do I need to live in a certain ZIP code area to get service from Charles R. Kelly Community Center?
3. What types of services do you have to offer at Charles R. Kelly Community Center?
4. What days and times do you accept applications?
5. What type of services and activities do you provide for senior citizens?
6. Is Charles R. Kelly Community Center a VITA site for free tax preparation?
7. Is there a medical center located in your facility?
8. Does the Center offer any type of free classes?
9. Are there any food programs available at the center?
10. How do I apply for Food for Families?
11. How do you qualify for Quarterly Commodities?
12. Is there a room available to rent?
13. Is there office space for rent at your facility?

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1. What types of services do you have to offer at the Dr. Leo S. Butler Community Center?
2. Do I need to live in a certain area to receive service from the Community Center?
3. What days and times do you accept assistance applications?
4. What funds are available now?
5. What days and times are the monthly commodities given?
6. What about food for infants?
7. What additional programs does the center provide for senior citizens?
8. What other additional programs do you offer for the community?

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1. What are the hours of operation?
2. What areas are served by your community center?

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1. What type of services do you have to offer at Jewel J. Newman Community Center?
2. What agencies and programs are located in the Jewel J. Newman Community Center?
3. Does JJNCC have an after-school tutoring program?
4. Is there a medical office or dental office located at the center?
5. Is your facility available for rental functions?
6. Is your facility open on weekends?
7. What are your hours for recreation?
8. What type of Senior Citizen Services or Programs do you provide?
9. How do you apply for Food For Families and Seniors?
10. Are Food For Families/Seniors available to pick-up commodities at the Center?

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1. I am elderly and my house needs to be repaired. Who do I contact?
2. When it rains my roof leaks. Can the City-Parish help?
3. I own rental property and need to have it repaired. Who can I talk to?
4. How can I get financial assistance to provide a public service to low and moderate income persons?
5. I am homeless, where can I go for help?
6. Where can I get a copy of the City-Parish Consolidated Plan?

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1. Is the Constable’s Office a law enforcement office?
2. What are the office's jurisdictions?
3. What services do you offer?
4. What information do you record?

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1. When will the next Grants/Contracts Review Committee meeting be held?
2. How would a City-Parish employee of (department "x") submit a request for approval to transport another individual in a City-Parish owned assigned automobile?
3. When will (department "x") Council Budget Hearing be held?
4. How much money does (department "x") have in a specific account (i.e. office supplies)?

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1. How can I find my Court Date

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1. Where can I obtain a copy of my Emergency Medical Services report?
2. How do I compliment a crew?
3. How much do paramedics earn?
4. How can I become a 911 operator?
5. How much do 911 operators earn?
6. Where are the EMS substations?

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1. Where can I find information about the Explorer post?
2. What is the “First nighter” meeting?

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1. How do I compliment a crew?
2. Will you transport my family from one hospital to another?

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1. How can I request event coverage at my event?
2. How do I become a paramedic?
3. Does EMS respond to or cover events in other parishes?

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1. How do I become a Paramedic?
2. How do I register for a Citizen CPR class?

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1. How do I report issues such as sewer overflows, illegal dumping, missed garbage and recycling service?
2. What materials are unsafe to put down my sink drain or flush down my toilet?

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1. How can I schedule a station tour?
2. How can I become a firefighter?

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1. How can I report a neighborhood issue?
2. How can I view a live stream of City-Parish meetings?
3. When will my recycling be picked up?
4. What jurisdiction am I in?
5. How do I register my business?

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1. What items can be placed at curbside for collection?
2. What are the scheduled garbage collection times?

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1. When does enrollment begin for head start/early head start?
2. How much does the Head Start Program cost?
3. Does my child have to attend the Head Start in his/her area?

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1. What are the requirements for accessing services?
2. What is the composition of the Division?
3. What is the primary responsibility of the Division?
4. How does the Division respond to new community issues?

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1. Are Criminal Record Checks part of the application process?
2. What kind of employee benefits are offered?
3. How do I apply for a job?
4. How can I get on a transfer list?
5. How do I file for reemployment?
6. How do I update my application?
7. When will I be called for an interview?
8. How do I change my address/phone information?
9. Where can I get a copy of all job specifications on the Metronet/Internet?
10. How do I verify employment?
11. How do I file a grievance?
12. How do I reach Fire and Police Civil Service?
13. How do I reach State Civil Service?
14. How do I reach Job Services?
15. Is my score still active?
16. Can you apply for any job at any time?
17. Do I have to complete an application to apply for a job?
18. Are original education, certification and similar documents required when I apply for a job?
19. What are your testing days?
20. When will I receive my test and/or application results?

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1. What do I do if I missed my court date, and a bench warrant has been issued for my arrest?
2. Where are documents filed?

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1. Where is the Department of Juvenile Services located?
2. Where is the Juvenile Detention Center located?
3. Does the Department of Juvenile Services provide transportation to court or services?
4. How do I contact my child’s probation officer?
5. Can the Department of Juvenile Services perform courtesy supervision on juveniles not under the supervision of the Department of Juvenile Services?
6. How long will my child stay on Probation?
7. What can you do with a child that keeps running away from home or does not follow my rules?
8. My child does not listen — can I bring my child to the Detention Center?
9. Will my child receive school credits and receive an excuse for not attending regular school while in detention?
10. Can the Department speak to juveniles in school who are having problems?
11. Does the Juvenile Detention Center provide group tours of the facility to youth and community groups?

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1. Does the detention center provide group tours?
2. Do the grades earned and attendance at the detention school transfer to my child’s community school?
3. Can I volunteer to work with youth in the detention center?

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1. What can you do with a child that keeps running away from home or does not follow my rules?
2. My child does not listen can I bring my child to the Detention Center?

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1. How do I contact my child’s probation officer?
2. Can DJS perform courtesy supervision?
3. How long will my child stay on Probation?

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1. What do I do if I witness a hazardous materials incident?
2. What disasters may affect me in East Baton Rouge?
3. What can I do for my children if they are afraid?
4. What if my children are at school?
5. What about my pets? Can I bring them to a shelter if I have to evacuate my home?
6. When is Hurricane Season?
7. How do I stay current with emergency management in East Baton Rouge Parish?
8. Where can I get flood stage information?
9. What is the schedule for the River Bend siren?
10. How do I know what to do to be prepared for an emergency before, during and after?
11. How do I develop a Family Emergency Plan?
12. What items do I need to prepare my disaster supply kits?

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1. Why does the City of Baton Rouge use the title Mayor-President instead of Mayor?
2. Why do we use the title "Mayor-President" for our Mayor?
3. What was the purpose of consolidating the Parish and City Government?
4. What is our Mayor-President responsible for?
5. How do I invite the Mayor-President to attend an event?

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1. What are some of the things the Metropolitan Council is responsible for?
2. What do Metro Council Members earn for their role on the Council?
3. What is the Mayor Pro Tem?
4. Where and when does the Metro Council meet?
5. How can the community participate in Metro Council meetings?
6. Do we have term limits in East Baton Rouge Parish?
7. How do I reach my Metro Council Member?

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1. Will your department pick up a dead bird at my residence?
2. Do you have staff members that will give talks to schools, civic organizations, etc.?
3. How can I get a “mosquito kit” for my science class?

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1. How can we know when the airplane will be spraying our area?
2. What type of chemical is sprayed from the airplane?
3. How high does the airplane fly when spraying?

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1. Are the chemicals used in the spray trucks harmful?
2. Is the spray safe to breathe?
3. Why does one area of the parish get sprayed more often than the others?
4. Why do you spray my neighborhood in the evening when everyone is out in the yard or jogging?
5. I raise honeybees. How can I prevent the spray truck treatments from affecting my colony?
6. How secure are your spray trucks?
7. How late do the spray trucks operate?
8. I don’t see any spray coming from the truck. Are you applying insecticides in my neighborhood?

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1. Are the chemicals dangerous to humans, pets and plants?
2. What precautions can I take to protect myself from West Nile Virus?
3. Can you treat my residence on a regular basis without receiving a request from me?
4. Why do I still have mosquito problems in the winter?
5. Do I have to be home for your department to spray my residence?
6. What type of chemicals does your department use for treating residences?
7. I have a large canal near my residence. Is this the source of my mosquito problems?

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1. Does your department control squirrels or nutria?
2. Can you treat the vacant lot next door for rodent problems?
3. Why do rodents keep returning to my home?
4. Does someone have to be home in order to receive rodenticide bait?

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1. What is Electronic Filing?
2. Who is required to file electronically?
3. Is online filing available to any business with an occupational license?
4. What happens if I lose my PIN?
5. If I file my renewal electronically, will I receive a copy for my records?
6. Can I file and pay electronically at the same time?
7. What if I want to file an occupational license return for a previous year?
8. When are returns considered late?
9. What if I have more than one business and I want to file electronically?
10. Who is responsible for paying the Occupational License Tax?
11. If more than one individual operate under 1 corporation will each person be responsible for paying the license tax?
12. When is the occupational license tax due?
13. How do I obtain forms?
14. What is the Occupational License Tax rate of penalty and interest?
15. Are businesses allowed any deductions to the Occupational License Tax basis?

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1. Why does UDC section 6.7 A. not apply to realtors and others, and why are they not in the Parish Attorney's jurisdiction?
2. What are the existing civil penalties for owners and occupants who are found to have violated UDC by the Parish Attorney?

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1. How can civic associations address old cars, trash, overgrown yards/lots or open vacant houses?
2. Can we report problems to law enforcement anonymously? I’m afraid the neighbors will get even with me.
3. Could a new function, such as a parking violation patrol, be established to give tickets for parking complaints?
4. Could the Parish Attorney use legal channels to identify the owners of the automobiles from license plate photographs provided by the complainant?

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1. What is the difference between code violations and deed restriction violations?

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1. Once I make a complaint call on a property in violation, what kind of follow-up and time frame should I expect, and should I continue to call?
2. The responses to my complaints come at about 3 a.m. Why have I had such slow response and lack of resolution by the police?
3. How can we speed up the process of evicting violators of the laws?
4. Why can’t the penalty be enhanced for zoning violations? A $500 penalty is not enough to deter the problem.
5. How do we go about getting regular police patrols in our neighborhood, especially on weekend nights?
6. How can homeowners in a neighborhood bring action without hiring an attorney to see that the laws are enforced?

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1. What can be done about student parties and related parking problems in our neighborhoods?
2. How does single family zoning affect my property?
3. What happens when residential single family dwelling violations are shown to exist by Permit and Inspections Division of the Department of Public Works?
4. No owner is in residence in the duplex next to me. It is owned by a realtor. How does this conform to a “non-profit” basis described in single family zoning?
5. Can a property that has been out of compliance for many years be “grandfathered” in and considered to be in compliance?
6. Are there consequences to the property owner when issues occur with their tenants and/or property?
7. Who is responsible for enforcing the Single Family zoning restrictions in neighborhoods?
8. Are rent houses businesses? Businesses are not allowed in A1 Zoning Districts. Could the laws be changed or strengthened to make these houses businesses officially?

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1. How can we reduce the number of cars parking in the street, on grass, and in street right of way? Garbage trucks can’t even get through the street.
2. What can be done to stop chronic speeders on neighborhood streets?
3. Can we enforce the “no parking on grass” ordinance?

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1. How can I protect my property value? I own my home.
2. I’m concerned that these big alcohol parties will turn potential buyers away from my neighborhood.

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1. How do I qualify for the services?
2. Where can I apply for your services?

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1. How can I find out the future land use of an area or a particular piece of property in the City-Parish?

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1. What is the Brownfields Program?
2. What is the Enterprise Zone Program?
3. What is the Restoration Tax Abatement Program?

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1. What is the Historic Preservation Commission?
2. Where are the Historic Preservation Commission meetings held?
3. What is a Certificate of Appropriateness?
4. Is my property in a locally designated historic district?

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1. What is planning?
2. What is the Unified Development Code?
3. What is the Planning Commission?
4. Where are the Planning Commission meetings held?
5. Where can I get population statistics on the city and parish?
6. How is the public notified of property being rezoned?

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1. How do I subdivide my property?

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1. What is the zoning on my property?
2. What is a nonconforming use?
3. What is a conditional use?

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1. What is adjudicated property?
2. Does the City-Parish own adjudicated property?
3. May the Parish sell adjudicated property?
4. How do I find adjudicated property?
5. Why is my property listed as adjudicated property?
6. What is the “Mow to Own” program?

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1. Who is required to obtain an alcoholic beverage license?
2. How/where do I submit my alcoholic beverage application for my business?

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1. How do I keep a moving violation from affecting my driver’s license and/or reporting to my insurance?
2. How do I, as the victim, drop charges against an alleged violator?

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1. How do I report a code or zoning violation?
2. I recently received a letter regarding a blight violation. Who do I contact?
3. Where is blight court held?
4. What is the condemnation process?
5. How tall can weeds or grass grow before the City/Parish will intervene?
6. If a property has a blight judgment or condemnation order against it, does that mean the City/Parish owns the property?
7. My neighbors’ tree is overhanging onto my property, what can be done?

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1. When is a lien issued?
2. What fees are included in the lien?
3. When is a curator used?
4. What fees are included in a payoff?
5. How can I submit a payment to pay off a lien?
6. Can I set up a payment plan to pay off a lien?
7. Will I receive a receipt for my payment?
8. What action should I take once the lien is paid off?
9. How much does it cost to record the cancellation documents?
10. Where is the East Baton Rouge Clerk of Court located?
11. If the property is sold, does the lien follow the property?
12. What happens if I do not pay off the lien?
13. If I have further questions, whom do I contact?

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1. Does an organization need a 501(c) status in order to conduct bingo activities?
2. What can the proceeds of a charitable gaming activity be used for?

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1. How do I file a claim?

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1. How do I determine if I am eligible for the Program, and if so, am I allowed to appear prior to my court date to enter?
2. Do I have to plead guilty to take part in the Pre-Trial Diversion Program?

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1. What is a public record?
2. How do I request a public record?
3. What is a custodian?
4. What do I need to say in my request?
5. Who may request a public record?
6. When may I review a public record?
7. How much may the Department charge me for responding to the request?
8. What if I would like to ask a question of an agency?

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1. How do I file a claim?

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1. How do I get an abandoned vehicle removed from my property?
2. My neighbor has several cars in his yard that are not in running condition. Can anything be done about this? Do I have to give my name?

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1. Why do I have to pay for a permit to have an alarm system?
2. Is an alarm permit transferable from address to address or owner to owner?
3. What is the fine for having a false alarm?

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1. What is the law regarding child safety seats?

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1. How many people does the Police Department employ?

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1. How do I get a copy of a police report?
2. How do I pick up a Traffic Crash Report?

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1. How does the department track sex offenders?

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1. What do I do if I receive notices from banks and merchants on my stolen / forged checks?
2. Does the Baton Rouge Police Department participate in the Amber Alert Program?

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1. How do I get on the vendor's list?
2. When is the next auction?

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1. When is the next Household Hazardous Material Collection Day?
2. How do I dispose of paint, batteries, motor oil, propane tanks, etc.?

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1. What can I put in my recycle cart?
2. What time should I put out my recycling cart?
3. Which day should I set out my recycling cart?
4. What should I do if the recycling truck accidentally misses my weekly pick-up?
5. Can I recycle large corrugated boxes?
6. Can I recycle magazines, junk mail, newspaper inserts, and phone books?
7. What happens to the recyclables after they are collected?
8. Why should I buy recycled products?
9. Where and when is the monthly recycling drop-off for apartment dwellers and small businesses?
10. Where can I buy a compost bin?
11. My office or business wants to recycle, what should we do?

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1. Frequently Asked Question
2. Frequently Asked Question
3. Frequently Asked Question

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1. What are the Basic requirements for retirement or DROP Eligibility in the City Parish Employee's Retirement System (CPERS)?
2. When is a CPERS member considered vested?
3. What types of service are recognized as Creditable Service?
4. If I worked for one of the CPERS employers in the past, but quit and received a refund of retirement contributions, can I receive credit for that period of service?
5. Are retirement benefits available if I get disabled?
6. What is the DROP?
7. What are the requirements for entry into the DROP?
8. Am I required to participate in the DROP?
9. Are there Survivor Benefits available?

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1. What are the eligibility requirements for accessing Ryan White services?

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1. Are businesses with internet sales required to collect sales tax on their sales?
2. When are sales taxes due?
3. Which date is used to determine if a return is paid on time?
4. If I do not have any sales or purchases for a certain month, do I still need to file a sales tax return?
5. To what transactions is sales tax applied?
6. What are the sales and use tax rates for all taxing jurisdictions in East Baton Rouge Parish and how are sales taxes distributed?
7. Are there any exemptions from the sales tax?
8. What is the mailing address for sales and use tax returns?
9. Which columns should be used in completing the Sales and Use Tax Report form?
10. What do I do if I owe taxes, but am unable to pay by the due date?
11. What do I do to set up arrangements to pay an outstanding tax liability?
12. How can I become a "Quarterly" filer?
13. What are local sales taxes used for?
14. What is the sales tax and occupational license tax penalty and interest rate?
15. How do I request a waiver of penalty?
16. What are the guidelines the department uses to decide whether or not to waive penalties?
17. How is a taxpayer selected for audit?

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1. How is my Sewer User Fee calculated?
2. What is the average cost a resident can expect to pay for their monthly sewer bill?
3. Is it mandatory for residential customers to tie-in to the sewer system?
4. My sewer bill increased. Why?
5. My sewer bill is higher than my water bill. Why?
6. The amount of water which I am currently using is much less than the amount billed for the sewer user fee. How is this possible?
7. My water has been disconnected. Why wasn't I notified before it was disconnected?
8. How do I get my water reconnected?
9. I paid my bill, but my water was still disconnected. Why?
10. I received a sewer user fee bill, but I own a private well. Why am I being billed?
11. I am being billed sewer and garbage user fees on a home that is vacant. Why?
12. I have a swimming pool (sprinkler system, etc.) and most of my water does not go into the sewer system. Why do I have to pay such high sewer user fee bills?
13. I received a statement back-billing me for sewer and solid waste (garbage) user fees that I was never billed for. Why do I have to pay for the error?

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1. What happens if the homeowner cannot afford sewer repairs?
2. How do I apply for assistance?
3. What are the income limits?

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1. What is traffic calming?
2. What is the point of traffic calming?
3. How does traffic calming slow vehicular traffic and discourage drivers from using certain roads?
4. Does traffic calming work?
5. Are there drawbacks to traffic calming?
6. Is traffic calming popular?

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1. May I have a "children at play" sign on my street?
2. May I have a speed limit sign on my street?
3. How does a traffic signal know if a car is present?

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1. What is an SSO?
2. Are Sanitary Sewer Overflows harmful?
3. How is the City-Parish working to eliminate Sanitary Sewer Overflow?
4. What do I do if I see a sewer overflow?