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Posted on: January 11, 2019

City-Parish Expands Tech, Transparency Efforts in 2018

In 2018 the City-Parish accelerated technological innovations that improved services for residents and increased efficiency across government departments. By adopting an “open by default” policy in 2017, the City-Parish’s transparency efforts have greatly expanded over the past year. These advancements have earned several accolades, including the 2018 Government Experience Award by the Center for Digital Government; the IDC Smart Cities North America Award for its mapping application used by the Baton Rouge Police Department; and ranking as a Top 10 Digital City in the U.S. for the fourth year in a row.


Key initiatives: 

 

In 2019, the Information Services department will continue refining the 311 Citizen Request system to shorten response times, advance the “open data” policy by adding more datasets and apps to the data portals, and implement a Unified Communications platform that will reduce government telephone expenses, among other projects. The City-Parish strives to continue enhancing operational efficiencies in line with its 2019-2021 Information Services Strategic Plan.

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