Pillar 3: Technology and Social Media

21st-Century Policing Recommendations


Pillar 3: Ensure fair and impartial policing 

The use of technology can improve policing practices and build community trust and legitimacy, but its implementation must be built on a defined policy framework with its purposes and goals clearly delineated. 

Report Recommendation 3.1

The U.S. Department of Justice, in consultation with the law enforcement field, should broaden the efforts of the National Institute of Justice to establish national standards for the research and development of new technology. These standards should also address compatibility and interoperability needs both within law enforcement agencies and across agencies and jurisdictions and maintain civil and human rights protections.

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Report Recommendation 3.2

The implementation of appropriate technology by law enforcement agencies should be designed considering local needs and aligned with national standards.

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Report Recommendation 3.3

The U.S. Department of Justice should develop best practices that can be adopted by state legislative bodies to govern the acquisition, use, retention, and dissemination of auditory, visual, and biometric data by law enforcement.

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Report Recommendation 3.4

Legislative bodies should update public record laws. 

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Report Recommendation 3.5

Adopt model policies and best practices for technology-based community engagement that increases community trust and access.

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Report Recommendation 3.6

The Federal Government should support the development of new “less than lethal” technology to help control combative suspects.

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Report Recommendation 3.7

The Federal Government should make the development and building of a segregated radio spectrum and increased bandwidth by FirstNet for exclusive use by local, state, tribal, and federal public safety agencies a top priority.

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