Operational Services/Special Operations

Operational Services is the most diverse bureau of the department, providing numerous and varied support functions, and serving as the repository for all criminal and traffic records. Please call 225-389-3387 to contact this division.

Operational Services Division includes:

  • Alarm Enforcement
  • Bicycle Registration
  • CIU
  • Communications
  • Community Resources
  • Community & Technological Support
  • Court Liaisons
  • Crime Information Unit
  • Crime Statistics and Research
  • ECVA
  • Fleet Management
  • Fingerprint
  • Firearms Training
  • Latents
  • Records
  • Recruiting
  • School Resource
  • Supply Division
  • Training Academy
  • Training Services

Alarm Enforcement Section

Alarm Enforcement Section is responsible for licensing, regulating, maintaining statistics, and collecting fees from alarm users in the city and parish. Alarm Enforcement may be reached by calling 225-389-3805 or visit the Alarm Systems page for details regarding the Alarm Permit Application.

Bicycle Registration Division

Bicycle Registration is responsible for registering and licensing all bicycles sold and ridden in the city, as well as enforcing applicable bicycle traffic ordinances. This division is also responsible for the storage and disposition of all abandoned, recovered, and seized bicycles. Please call 225-389-3822 to contact this division.

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Crime Information Unit

Crime Information Unit is responsible for operating the National Crime Information Center computer and teletype system, receiving and distributing advisories from other agencies, and inputting information originating with this department, for dissemination to other interested agencies. Please call 225-389-4862 to contact this division.

Criminal Records Division & Traffic Records 

Criminal Records

Criminal Records maintains a centralized record system of all criminal offense reports prepared by officers of the department, arrest reports, fingerprint cards, and all necessary files and systems for criminal information storage, retrieval, archiving, and disposition. Please call 225-389-3839 to contact this division.

Traffic Records

Traffic Records is responsible for the maintenance of a central traffic records system, providing report production, a public counter service facility, and a system for traffic information storage, retrieval, and disposition. Please call 225-389-3878 to contact this division.

Crime Statistics and Research Unit (CSR)

CSR is responsible for managing the FBI Uniform Crime Reports and provides statistically-oriented data to other divisions and outside agencies in collaboration. Please call 225-389-7629 to contact this division.

Communications Division

Communications is responsible for the proper routing of all telephone calls to the department. This division receives and processes all requests for police services. Communications personnel also dispatch via radio the appropriate police units to investigate and assist, as needed. Please call 225-389-2000 to contact this division.

Latent Prints Section

Latest Prints operates as an identification unit, analyzing, comparing, cataloging, and classifying submitted fingerprints. Please call 225-389-4876 to contact this division.

Licensing Section

Licensing is responsible for issuing licenses and maintaining records on all persons and businesses licensed by the Chief of Police.

Special Operations
Special Operations provides support for the various divisions within the department.  Duties are to provide security and traffic control for special events, parades, sporting events, and special situations. The Bureau was also tasked with handling hostage situations, search warrants, dignitary protection, and other high-risk events.

Technological Support Unit

Technological Support Unit is responsible for operating, maintaining and, updating all computer systems used by the department.

Training Services Unit

Training Services is responsible for the recruitment and training of all prospective and newly hired officers, and the in-service training and re-certification of existing personnel in all aspects of law enforcement, as well as the maintenance of records relating to such training. The Firearms Training Section is responsible for all training of potential, newly hired, and existing personnel in the area of firearms safety and proficiency. The recruiting section is responsible for interviewing prospective employees, conducting all necessary background checks and tests, and providing lists of qualified and recommended candidates for employment, as officers. Please call 225-389-3886 to contact this division.

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