NCUA Warns Consumers About “Spoofing” Scam Mimicking Agency’s Telephone
The National Credit Union Administration is alerting consumers that texts they receive from an agency telephone line, 703-518-6301, asking for personal information are not coming from NCUA. NCUA does not request personal or financial information from consumers. View the FBI Fraud Alert (PDF) for more information.
This attempted fraud scam is called “spoofing." The perpetrators are able to mimic a telephone number to generate text messages. The texts may warn of a debit card reaching its limit or use some other trick to persuade individuals to provide personal information or go to a malicious website. Consumers should not click on links in the message, provide information to any websites referenced in the message nor attempt to conduct any financial transactions through those websites.
Consumers receiving these texts should contact NCUA’s Consumer Assistance Center Hotline at 800-755-1030. NCUA also offers information about avoiding frauds and scams.
Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones. When identity theft occurs, NCUA urges consumers also to contact the three major credit bureaus including Equifax at 800-525-6285, Experian at 888-397-3742, and TransUnion at 800-680-7289 to request a fraud alert be placed on their credit reports.
Scammers are using counterfeit checks bearing Baton Rouge City-Parish Employees’ Federal Credit Union’s name. This is a SCAM. If you receive a check in the mail that appears to be from Baton Rouge City-Parish Employees Federal Credit Union stating that you have been selected to be a mystery shopper, it is a SCAM. Do not deposit or cash the check. The check is a counterfeit! Remember:
- The old saying, if it’s too good to be true, it probably isn’t!
- NO one will send you a valid check in the mail BEFORE you perform any work for that money.
- Once you send cash off — whether it's through money cards or a wire transfer —there's nothing that the credit union or your financial institution can do to get it back, so beware.
- You should be wary of anyone who is initiating contact with you with an offer of making money, especially if it's via mail, email, or text message.
- Also, if the name on the check you're being paid with is from a different sender than the envelope that it came in, it's probably a scam.
Please contact the Credit Union directly at 225 389-3059, if you have any questions.